Subscription & Cancellation
Five free AI translations, a $25 monthly plan, and a clear way to cancel.
Here is what happens after your free AI translations, what PawVoxo Premium includes, and exactly how to stop automatic renewal.
PawVoxo Premium at a glance
Auto-renewing monthly subscription until you cancel. Taxes, final price, renewal timing, and any applicable AI usage limits must be shown at checkout.
- Free access: five AI translations per registered account before paid access is required. They are a usage allowance, not a 5-day trial.
- Premium experience: personalized, playful AI messages and eligible dog profile, selected-mood, sound-library, history/favorites, and guide features, depending on product availability.
- Not included as a promise: ad-free use or scientifically accurate translation of animal speech.
- Important: any caps on paid AI requests must be disclosed in the purchase flow before you pay. Do not infer unlimited AI use from this page.
Billing and automatic renewal
Your first paid subscription charge occurs when you accept and complete the applicable checkout. After that, a monthly subscription renews for additional monthly periods until canceled. The payment provider charges the stored payment method according to its terms. Taxes or location-specific charges may affect the final total shown at checkout.
Five free account-based translations do not silently convert into a paid subscription. You must affirmatively complete a paid purchase. Any separate trial or promotional offer must disclose its end date and renewal terms when offered.
How to cancel a Paddle subscription
- Open the receipt or subscription confirmation email from Paddle for your PawVoxo purchase.
- Select Manage subscription to access the Paddle customer portal.
- Choose Cancel subscription and follow the confirmation steps.
- Keep your cancellation confirmation for your records. You can also ask for help at paddle.net.
A Paddle subscription cancellation ordinarily takes effect at the end of the current paid billing period. Canceling prevents future renewals; it is not the same as requesting a refund.
If you subscribed through Google Play
Open Google Play on the purchasing Google account, go to Payments & subscriptions → Subscriptions, select PawVoxo if listed, then choose Cancel subscription. You may also manage subscriptions through Google Play subscriptions.
Deleting PawVoxo or signing out is not a reliable subscription-cancellation method. A subscription purchased through Google Play generally cannot be canceled through the Paddle buyer portal. Follow the route associated with your receipt.
What happens after cancellation
You normally keep paid access until the current paid period ends, subject to the purchase provider’s terms. You can continue to use any free features still available under the current product rules. Saved information and account deletion are separate from cancellation.
If a refund is approved, the relevant Premium entitlement may end earlier. For refund eligibility, read our Refund Policy.
Need help identifying your provider?
Check your purchase confirmation: a Paddle receipt points you to Paddle; a Google Play receipt points you to Google Play subscriptions. For Premium access problems, contact alexhudson.digitals@gmail.com with your billing email and order reference — never full card details.